Tersh Blissett and Josh Crouch‘s broad-based skilled-trades education program, built from operator, marketing and management experience, is recognized among the industry’s most influential podcasts for giving HVAC, plumbing and electrical leaders one place to examine the full business.
August 28, 2026 – HG HomeClub, a national media platform dedicated to curating the most valuable stories, rankings and resources for the home improvement, home services and outdoor living industries, today announced that Service Business Mastery, the skilled-trade business-management podcast hosted by Tersh Blissett and Josh Crouch, has been named the No. 8 most influential podcast serving home improvement, home services and outdoor living professionals. The recognition places Service Business Mastery alongside programs led by active operators, major technology platforms and contractor coaches, and identifies it as a leading general-business resource for owners, managers and technicians across HVAC, plumbing, electrical and related skilled trades.
A curated media platform built on “informed transparency” chooses the podcasts that actually move the trades forward
HG HomeClub was created to address a gap its founders identified in home improvement media: too much noise, not enough signal. According to the organization’s own description of its mission, HG HomeClub was “created from identifying a need in the home improvement media space to champion media back to its original purpose of ‘informed transparency.’” The platform pursues that mission by curating the top stories, headlines and “can’t miss” information across the home improvement, home services and outdoor living industries, spanning articles, videos, podcasts, webinars, events and product recommendations from working professionals, in one easily consumable destination for homeowners and contractors alike.
For a skilled-trade business owner, useful media must recognize that management problems do not arrive one at a time. Pricing affects demand and margins. Recruiting affects capacity and customer experience. Marketing affects call volume, but also the quality of opportunities the team must serve. Technology influences what a company can see and manage, but only if the underlying processes are clear. HG HomeClub built its ranking to identify programs that help contractors understand those connections rather than treat every challenge as an isolated tactic.
The criteria behind the list: practical value over download counts, and why broad business fluency earned No. 8
That mission extends to original editorial rankings, including HG HomeClub’s list of the 25 most influential podcasts serving contractors and home-service business owners. Rather than ranking shows purely by download counts, figures that are inconsistently reported and rarely independently verified across the podcast industry, HG HomeClub’s editorial team evaluated each show on practical value to contractors, industry influence and recognition, the credibility of hosts and guests, depth and originality, consistency and longevity, and reach across audio, video, social media and industry events.
Applied to Service Business Mastery, those standards favor a show with unusually broad coverage of the business fundamentals that skilled-trade companies must coordinate. Tersh Blissett and Josh Crouch address leadership, hiring, culture, marketing, sales, pricing, financial performance, operations, automation, technology, artificial intelligence, company growth and exit strategy through interviews and educational programming designed for contractors.
The No. 8 placement reflects the show’s long-running role as a practical education platform, its nearly 4 million lifetime downloads as reported by the program, its multi-platform video presence, and the complementary experience of its hosts. The placement also reflects scope. Because Service Business Mastery covers a wide range of subjects, depth can vary by episode and listeners seeking highly specialized technical instruction or a trade-specific program may need additional resources. HG HomeClub’s editorial assessment nevertheless found that its range is a major benefit for owners and managers who need a dependable overview of the full skilled-trade business.
Why a general-business show matters when contractors have to solve connected problems
A contractor does not run separate companies for operations, finance, recruiting, marketing and customer service. The same organization must do all of those things at once, often with lean leadership teams and limited time to step back from the daily work. Service Business Mastery is built around this practical reality. The program treats business management not as a collection of disconnected specialties, but as the work of making people, processes, financial decisions and customer commitments function together.
That is what distinguishes Service Business Mastery from narrower programs in the ranking. A technician may need specific diagnostic education. A company owner pursuing an acquisition may need detailed financial guidance. A marketing leader may need advanced demand-generation expertise. But a large share of small and midsized HVAC, plumbing and electrical businesses need a reliable way to understand how the major disciplines of a service company interact. Tersh Blissett and Josh Crouch have created a platform for that broader management conversation.
The show’s premise is especially useful for leaders who are still building their management infrastructure. A business may not yet have separate executives for every function. The owner, operations manager, dispatcher, service manager and marketing lead may all be handling overlapping responsibilities. Service Business Mastery helps those professionals examine the issues that recur across departments: how to set expectations, track performance, retain customers, develop people, price profitably, use technology and prepare for the next stage of growth.
A multi-format education platform that turns weekly business questions into an accessible library
Service Business Mastery is more than a single audio feed. The program publishes podcast conversations, video content, educational discussions and webinar-oriented material for contractors and skilled-trade professionals. It is available through its official website, its Apple Podcasts page, Spotify, and the Sources: Service Business Mastery YouTube channel.
That multi-format design matters because different parts of a contractor organization learn differently. An owner may listen to a long-form interview while traveling between locations. A manager may use a recorded discussion as a team-meeting prompt. A marketing employee may watch a focused video on digital strategy. A technician moving into a leadership role may look for a primer on systems, accountability or customer communication. Service Business Mastery gives these audiences a shared resource without assuming they all need the same episode or the same level of detail.
The content range includes expert interviews, leadership discussions, practical marketing and sales education, pricing and profitability analysis, technology and automation conversations, and material on scaling, systems, acquisitions and exit strategies. This breadth can create a large library in which listeners choose their own path. It also reflects the fact that contractor growth is rarely linear. A company may spend one quarter focused on hiring, the next on pricing discipline and the next on better technician efficiency. A broad education platform can remain useful across those shifts.
Nearly 4 million lifetime downloads, and a reach built around the day-to-day work of the trades
Service Business Mastery reports nearly 4 million lifetime downloads, a figure that indicates significant cumulative reach for an industry-specific skilled-trade program. Because the number is reported by the program, it should be read as a platform-provided measure rather than as an independent audience audit. HG HomeClub did not use raw download numbers as the primary basis for its ranking, but the reported figure provides useful context for the show’s established position in contractor education.
The Service Business Mastery YouTube channel lists approximately 12,800 subscribers, 1,264 videos and more than 346,000 views. Those figures represent the channel’s video library rather than a podcast-only audience total. Together with the reported lifetime-download figure and the show’s continuing distribution on Apple Podcasts and Spotify, they demonstrate an education platform that reaches contractors across several ways of learning.
The most meaningful measure of the program’s influence, however, is not a single number. It is the show’s ability to remain useful to people in different roles within a service business. Owners, managers, marketers and technicians do not always need the same information, but they benefit from a shared vocabulary around leadership, accountability, customer experience, process and financial health. Service Business Mastery has earned a place in the ranking by helping build that vocabulary for the trades.
Tersh Blissett and Josh Crouch bring operator, marketing and management experience to the microphone
Service Business Mastery is hosted by Tersh Blissett and Josh Crouch, whose professional backgrounds explain the program’s cross-functional range. Tersh Blissett is a serial home-service entrepreneur and automation advocate. His perspective gives the show a close connection to the operational realities of building and improving a service business, including the need to make systems repeatable as a company grows.
Josh Crouch has worked in HVAC in roles including operations manager, branch manager, territory sales manager and director of marketing. That progression gives Josh Crouch a view across several parts of the contractor organization: the field and office, sales and operations, management and customer acquisition. It also helps explain why Service Business Mastery can move comfortably between operational discipline and the market-facing work required to keep a service business healthy.
The pairing is significant because many contractor problems sit at the boundary between functions. A marketing campaign can fail if operations cannot handle the response. An operations change can fail if the team is not trained or measured properly. A sales issue can turn out to be an expectation, process or leadership issue. Tersh Blissett and Josh Crouch bring the experience needed to make those links visible, giving the show credibility with listeners who need to manage across the entire business rather than inside one department.
Guests from pricing, contractor networks and digital media reveal the show’s full-business lens
The program’s guest roster demonstrates its interest in the many forces that shape contractor performance. Service Business Mastery has featured Danielle Putnam, president of The New Flat Rate; Jim Hinshaw, vice president of Service Nation and an HVAC business consultant; and Brendan Kane, founder of Hook Point and a digital-content strategist.
Danielle Putnam and The New Flat Rate bring a pricing and service-presentation perspective, one that connects financial performance with how professionals explain options to customers. Jim Hinshaw and Service Nation contribute a contractor-network and business-advisory lens. Brendan Kane and Hook Point bring digital-content strategy into a trade conversation that increasingly depends on customer attention, reputation and communication across online channels.
The three guests illustrate a key strength of Service Business Mastery: it recognizes that a skilled-trade business cannot separate operational excellence from commercial clarity. Pricing affects the customer conversation. Marketing affects customer expectations. Leadership affects whether employees can carry a standard consistently. The show’s interviews help listeners consider these connections without requiring them to become specialists in every topic before they can act.
Technology and artificial intelligence enter the trade through systems, not shortcuts
Automation, data and artificial intelligence have become prominent subjects across home services, but the value of these tools depends heavily on the business around them. A contractor cannot automate a process that has never been clearly defined. A company cannot use data effectively if people do not agree on what the metrics mean or who is accountable for improving them. Service Business Mastery addresses technology in that practical context.
Tersh Blissett‘s interest in automation and Josh Crouch‘s operating and marketing experience allow the program to examine technology as part of a larger management system. The conversation extends beyond software features to questions of adoption, workflow, leadership, technician efficiency, service delivery and customer communication. That is a useful distinction for a trade audience that is often asked to adopt new tools while still managing the immediate demands of customers, field teams and cash flow.
The show’s broader approach also protects against a common mistake: treating new technology as a substitute for basic business discipline. Artificial intelligence may help with communication, scheduling, lead handling or analysis, but it cannot replace clear expectations, trained people, sound pricing or honest accountability. Service Business Mastery contributes to the industry by keeping those foundations in view while acknowledging that technology will continue to shape how service businesses operate.
Why the methodology rewards an all-around resource for skilled-trade owners and managers
HG HomeClub’s No. 8 placement reflects the broad practical value of Service Business Mastery. Its content spans the business functions that HVAC, plumbing, electrical and related skilled-trade companies must coordinate. Its hosts bring complementary experience in entrepreneurship, automation, operations, sales and marketing. Its guests provide outside perspectives on pricing, networks, technology and customer acquisition. Its audio, video and educational formats give the program several ways to reach and serve its audience.
The program ranks below the seven shows above it because those shows hold distinct advantages under the same criteria, including more concentrated specialization, active-operator immediacy, broader executive access or larger platform visibility. Service Business Mastery earns its top-10 position because it makes the full-business conversation accessible to contractors who may not have a large leadership team or a dedicated specialist for every part of the operation.
Its broad scope is both a strength and a limitation. An owner looking for very deep instruction on a single topic may need to seek a specialized program alongside Service Business Mastery. But an owner, manager or emerging leader who needs a clear view of how marketing, operations, finance, people and technology interact will find a durable reference point in its archive. That is the balance HG HomeClub recognized in placing the show No. 8.
What the recognition says about the kind of leadership skilled trades now require
Skilled-trade companies still depend on craft, but craft alone does not make a company sustainable. The next generation of contractor leadership must understand how to recruit and develop people, build processes that survive growth, protect margins, attract customers, use technology responsibly and create a service experience customers can trust. These responsibilities are connected, and the leaders who can see the connections are better equipped to build businesses that last.
Service Business Mastery represents the value of broad business education in an industry that often forces people to learn through costly experience. Tersh Blissett and Josh Crouch use the show to make those lessons more available, drawing on experienced guests and practical discussion rather than presenting one narrow route to success. The No. 8 recognition reflects the influence of a program that helps trade professionals develop a more complete view of their work.
The larger implication extends beyond a single podcast. Contractors will increasingly need educational resources that respect the complexity of their businesses without making that complexity feel impossible to manage. The programs that matter most will help leaders connect the dots: between people and process, sales and service, technology and accountability, ambition and the disciplined work required to deliver on it.
The complete ranking: HG HomeClub’s 25 most influential podcasts serving home improvement, home services and outdoor living
The full list of shows recognized by HG HomeClub, in ranked order:
- The Home Service Expert – hosted by Tommy Mello
- Owned and Operated – hosted by John Wilson and Jack Carr
- PowerChat – hosted by Greg Cummings
- Contractor Evolution – hosted by Danny Kerr
- Toolbox for the Trades – hosted by Jackie Aubel and Amanda Salvatore
- To The Point: Home Services Podcast – hosted by Chris Yano and Chad Peterman
- Waste No Day – hosted by Brian Burton and Nate Minnich
- Service Business Mastery – hosted by Tersh Blissett and Josh Crouch
- The Wealthy Contractor – hosted by Brian Kaskavalciyan
- HVAC School – hosted by Bryan Orr
- Roofing Success – hosted by Jim Ahlin
- The Strong Roofer – hosted by Adam Bensman
- Remodelers on the Rise – hosted by Kyle Hunt
- Can’t Stop the Growth – hosted by Chad Peterman
- PowerTips Unscripted – hosted by Victoria Downing and Mark Harari
- Contractor Growth Network – hosted by Logan Shinholser
- Hammer & Grind – hosted by Brad Huebner
- Roofing Road Trips – hosted by Heidi J. Ellsworth
- The Green Industry Podcast – hosted by Brian Fullerton
- Contractor Fight TV – hosted by Tom Reber
- Pest Control Legends – hosted by Dan Leibrandt
- Profits for Sanity Podcast – hosted by Dominic Caminata
- The Construction Leading Edge – hosted by Todd Dawalt
- The Build Show Podcast – hosted by Matt Risinger
- Modern Craftsman – hosted by Tyler Grace, Nick Schiffer and Johnny Hourihan
About HG HomeClub
HG HomeClub is a national media platform serving the home improvement, home services and outdoor living industries. Created to champion media back to its original purpose of informed transparency, HG HomeClub curates the top stories, headlines, rankings, videos, podcasts, webinars, events and professional recommendations across the industry and presents them in one consolidated, easily consumable destination – helping both homeowners and professionals make better-informed decisions. More information is available at Sources: hghomeclub.com.
About Service Business Mastery
Service Business Mastery is a podcast and educational platform for HVAC, plumbing, electrical and related skilled-trade business owners, managers and technicians. Hosted by Tersh Blissett and Josh Crouch, the program covers leadership, hiring, culture, marketing, sales, profitability, operations, automation, artificial intelligence, systems and business growth through interviews, videos and educational content. Service Business Mastery reports nearly 4 million lifetime downloads and is available through its official website, Apple Podcasts, Spotify and YouTube. More information is available at Sources: servicebusinessmastery.com.
Frequently Asked Questions
1. Who is HG HomeClub?
HG HomeClub is a national media platform focused on the home improvement, home services and outdoor living industries. It was built to curate the most valuable stories, rankings, videos, podcasts and events across those industries in one place, with a stated mission of restoring “informed transparency” to home improvement media, helping both homeowners and professionals make better decisions. More detail on its mission is available on the Sources: HG HomeClub About page.
2. Why did Service Business Mastery rank No. 8 rather than higher or lower on the list?
Service Business Mastery earned No. 8 because HG HomeClub’s editorial assessment found substantial value in its broad, practical coverage of skilled-trade management. Tersh Blissett and Josh Crouch address leadership, operations, marketing, sales, technology, finance and company growth in a format relevant to HVAC, plumbing, electrical and related trades. Its reported nearly 4 million lifetime downloads, video library and guest access supported the placement. Programs ranked higher hold different advantages under the same criteria, including narrower specialization, active operator perspectives or broader executive reach. Service Business Mastery ranked highly for its full-business usefulness.
3. Who hosts Service Business Mastery, and what are their backgrounds?
Service Business Mastery is hosted by Tersh Blissett, a serial home-service entrepreneur and automation advocate, and Josh Crouch, an HVAC professional whose experience includes operations manager, branch manager, territory sales manager and director of marketing roles. Tersh Blissett brings an entrepreneurial and automation-oriented perspective, while Josh Crouch brings experience across operations, sales and marketing. Their combined background helps Service Business Mastery connect the field, office, customer-acquisition and management sides of a skilled-trade business.
4. What kind of content does Service Business Mastery produce?
Service Business Mastery produces expert interviews, podcast conversations, educational discussions, webinars and video content for skilled-trade professionals. Tersh Blissett and Josh Crouch cover leadership, accountability, culture, hiring, team development, digital marketing, pay-per-click advertising, search engine optimization, branding, customer acquisition, retention, pricing, margins, operations, technician efficiency, automation, artificial intelligence, systems, acquisitions and exit strategy. The guest roster includes Danielle Putnam of The New Flat Rate, Jim Hinshaw of Service Nation and Brendan Kane of Sources: Hook Point.
5. How large is Service Business Mastery’s audience?
Service Business Mastery reports nearly 4 million lifetime downloads, a platform-provided figure rather than an independently audited total. The Service Business Mastery YouTube channel lists approximately 12,800 subscribers, 1,264 videos and more than 346,000 views; these figures represent the channel’s wider video library rather than podcast-only measurements. The program is also available on Apple Podcasts and Spotify. HG HomeClub did not rank Service Business Mastery by downloads or followers alone, using a broader editorial assessment of practical value and professional influence.
6. What makes Service Business Mastery different from other podcasts in its category?
Service Business Mastery stands out for its broad, cross-functional approach to running a skilled-trade company. Rather than concentrating only on a trade specialty, a business function or one stage of company growth, Tersh Blissett and Josh Crouch cover the connected work of leadership, operations, marketing, sales, profitability, customer experience, automation and growth. This makes the show especially useful for small and midsized HVAC, plumbing and electrical companies where owners and managers must coordinate multiple business functions. The program’s audio, video and educational formats also make its library accessible to different roles within an organization.
7. Has Service Business Mastery received other industry recognition?
No major external award specifically for Service Business Mastery was verified for this release. Its industry standing is demonstrated by the nearly 4 million lifetime downloads reported by Service Business Mastery, its continuing multi-platform distribution through Apple Podcasts, Spotify and YouTube, and guests including Danielle Putnam of The New Flat Rate, Jim Hinshaw of Service Nation and Brendan Kane of Hook Point. Its No. 8 placement from HG HomeClub is an editorial recognition, not a download-based award.
8. What role do the hosts’ business backgrounds play in Service Business Mastery’s credibility?
Service Business Mastery is strengthened by the complementary experience of Tersh Blissett and Josh Crouch. Tersh Blissett brings the perspective of a serial home-service entrepreneur and automation advocate. Josh Crouch brings HVAC experience across operations, branch management, territory sales and marketing leadership. Together, their backgrounds allow Service Business Mastery to address the connections between systems, customer acquisition, field performance, leadership and profitability. HG HomeClub considered that practical, cross-functional credibility in its editorial evaluation.
9. Where can people listen to or watch Service Business Mastery?
Service Business Mastery is available through its official website, its Apple Podcasts page, Spotify, and the Service Business Mastery YouTube channel. Apple Podcasts and Spotify provide audio-listening options, while YouTube provides video content. The Service Business Mastery website serves as the central destination for its podcast, educational programming and related resources.
